Responding to a law enforcement investigation
quickly and completely to all requests. If the request is overly
broad or intrusive, you can seek to narrow the request. First ensure
senior management is informed (include legal) and establish the point
person to respond. If the enquiry is aimed at the institution, not a
customer, the board of directors should be informed. Check all
requests for any risk to the institution. Do not provide information
to anyone who may be implicated in the proceedings.
institution should conduct an enquiry of its own to establish the
facts, determine the institution’s exposure, and what steps may
need to be taken.
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